Privacy Policy

We would like to thank you for your trust in Leilani Lingerie. The protection of your personal data is very important to us and we would like to inform you about how we handle your data.

Personal Data

Personal data are all information that relates to a specific or identifiable person. This includes, for example, your name, your telephone number, your address and all inventory data that you provide us with when placing your order, creating your customer account or registering for our newsletter.

Collection, processing and use of your personal data

You can visit the Leilani Lingerie website without providing any personal information. We only collect your personal data when you place your order, open a customer account or subscribe to our newsletter. We collect, store and use the data you provide without your separate consent exclusively for the processing of your order and our services.

For your order we need your correct name, address and payment data. We need your e-mail address so that we can confirm receipt of your order and shipping and communicate with you. We also use this for your identification (customer account). You will receive email notifications from us about your order confirmation, receipt of payment and shipping. You also need your e-mail address for identification in the customer login. Unfortunately, if you do not provide us with this information, your order cannot be processed. We delete your personal data if you have submitted a request for deletion, the information is no longer required to fulfill the order processing and deletion does not conflict with statutory retention requirements or is inadmissible for other legal reasons.

We only pass on your personal data to third parties if this is necessary to process your order or billing or if you have given your prior consent. As part of the order processing, for example, our logistics partners receive the necessary data for order processing. The data passed on in this way may only be used by our service providers to fulfill their task. Any other use of the information is not permitted.


We use the so-called opt-in procedure to send the newsletter, i.e. we will only send you a newsletter by e-mail if you have previously expressly confirmed to us that we may activate the newsletter service. When registering for the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. If you later no longer wish to receive our newsletter, you can unsubscribe at any time.

Customer account

At Leilani Lingerie you have the option of setting up a customer account to simplify your next order process. Your data is automatically entered in the order form and you only need your e-mail address and your personal password on your next visit. You have the option of having your customer account deleted at any time. After deletion, your data will no longer be stored or used for the purposes mentioned.

Data security

We record and store all data that you enter on our website to ensure that your order runs smoothly. The personal data required for order processing is only stored to the extent required and transmitted in encrypted form over the Internet. We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.


We use so-called "cookies" in our online shop. Cookies are small text files that are stored on your computer. Cookies only contain information that we send to your computer, it is not possible to read out private data with a cookie. If you allow cookies on our site, we do not have access to your personal data, but we are able to identify your computer and we can thus enable recognition when you visit our website again.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required to do so by law or if third parties process this data on Google's behalf. Under no circumstances will Google associate your IP address with other Google data.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google Ads

This website uses the online advertising program "Google Ads" and conversion tracking as part of Google Ads. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was forwarded to this page. Each Google Ads customer receives a different cookie. This means that cookies cannot be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for Ads customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. Users who do not wish to participate in the tracking can easily deactivate the Google conversion tracking cookie via their internet browser under user settings. These users are not included in the conversion tracking statistics.

Facebook (Like-Button)

Plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our website. You can recognize the Facebook plugins by the Facebook logo or the “Like-Button” ("Like") on our site.

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our site with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the data transmitted or how it is used by Facebook. You can find more information on this in Facebook's privacy policy at If you do not want Facebook to be able to associate your visit to our site with your Facebook user account, please log out of your Facebook user account.


We use plugins from the Instagram social network operated by Instagram, LLC Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). You can find the link to Instagram's privacy policy here:


We use plugins from the Pinterest social network, which is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, USA ("Pinterest").
You can find the link to Pinterest's privacy policy here:

Payment security

We protect personal data using state-of-the-art technology: The "Secure Socket Layer" (SSL) transmission works with 128-bit encryption. The SSL-encrypted information about the order, name, address, credit card or bank details, etc. cannot be read by third parties. In addition, we prevent unauthorized third parties from accessing personal data by storing the data on a computer that is not connected to the Internet. It is important for you to protect yourself against unauthorized access to your password and your computer, especially if you share your computer with others.

Right to Information

You have the right to know what data is stored about you and - if necessary - to have it deleted or corrected.


You can contact us at any time with questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data or revocation of consent, e.g. by e-mail to