Privacy Policy Leilani Lingerie

31.8.2023

We would like to thank you for your trust in Leilani Lingerie. The protection of your personal data is very important to us and we would like to inform you about how we handle your data.

Contact address
Leilani Lingerie
Grendelstrasse 13
5408 Ennetbaden
mail: kundenservice@leilani-lingerie.ch

Authorized representative(s)
Mirjam Christen

Commercial register entry
Company name: Leilani Lingerie by Mirjam Christen
Register number: CH-400.1.600.031-4

General Information

Based on the Swiss Federal Constitution and the data protection regulations of the federal government, every person has the right to protection of their privacy and protection against misuse of their personal data. We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
In cooperation with our hosting providers, we strive to protect the databases as well as possible against unauthorized access, loss, misuse or falsification.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
By using this website, you agree to the collection, processing and use of data as described below. This website can generally be visited without registration. Data such as pages called up or names of files called up, date and time are stored on the server for statistical purposes, without these data being directly related to your person. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

Personal Data

Personal data is all information that relates to a specific or identifiable person. This includes, for example, your name, your telephone number, your address, telephone number and e-mail address, as well as all inventory data that you provide to us when placing your order, creating your customer account or registering for the newsletter.

Collection, Processing and Use of Your Personal Data

You can visit the Leilani Lingerie website without providing any personal information. We only collect your personal data when you place your order, open a customer account or subscribe to our newsletter. We collect, store and use the data you provide without your separate consent exclusively for the processing and processing of your order and our services.
For your order we need your correct name, address and payment data. We need your e-mail address, if applicable your telephone number, so that we can confirm receipt of the order and shipping and communicate with you. We also use this for your identification (customer account). You will receive email notifications from us about the order confirmation, receipt of payment, the status of your order and shipping. You also need your e-mail address for identification in the customer login. Unfortunately, if you do not provide us with this information, your order cannot be processed. We delete your personal data if you have submitted a request for deletion, the information is no longer required to fulfill the order processing and deletion does not conflict with statutory retention requirements or is inadmissible for other legal reasons. When crediting your bank account, we need your IBAN. Providing your bank details is always voluntary. We only need your bank information to process a credit, this information will not be passed on to third parties.
We only pass on your personal data to third parties if this is absolutely necessary to process your order or billing or if you have given your prior consent. The data passed on in this way may only be used by our service providers to fulfill their task. Any other use of the information is not permitted. As part of the order processing, for example, our logistics partner (Swiss Post) receives the necessary data for order processing. You can find more information about how Swiss Post handles your payment details here:
https://www.post.ch/de/pages/footer/datenschutz-und-rechtliches

Customer Account

At Leilani Lingerie you have the option of setting up a customer account to simplify your next order process. Your data is automatically entered in the order form and you only need your e-mail address and your personal password on your next visit. You have the option of having your customer account deleted at any time. After deletion, your data will no longer be stored or used for the purposes mentioned.

Contact Forms

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.

Booking of Fittings

When contacting us for a consultation, we ask the following information: first name, last name, email address, telephone number. We use your
data exclusively for the purpose of booking an appointment.

Customer Comments

There is a voluntary comment function for some of the content on our website, which you can use to give your opinion on a product. The comment will be released after a positive check and will appear publicly in the content where the comment was sent. There is no entitlement to the release of a comment.
If you leave your comment on our website, your name and email address will be collected. This is to let you know the status of your comment. The e-mail address will not be displayed publicly and will not be passed on to third parties and will not be evaluated manually. In addition to this information, the time of creation and your IP address are also stored. This serves to ensure the security of the website operator in order to be able to take action against the author in the event of infringements (of a civil or criminal nature).
The comment function is used for exchanging experiences as well as the opportunity, for example, to communicate questions or suggestions.

Newsletter



Your data will only be used to send you the newsletter you have subscribed to by email. Your name is given so that we can address you personally in the newsletter. We use the so-called opt-in procedure to send the newsletter, i.e. we will only send you a newsletter by e-mail if you have expressly confirmed to us beforehand that we may activate the newsletter service. At the time of the opt-in confirmation, the following data is also stored: place, date and time of registration, IP address, email address, last name, first name and title, if applicable. In addition, we evaluate your reading and usage behavior in order to constantly improve our newsletter and adapt it to your needs and interests. To do this, we analyze whether and what you read or click on in our newsletter in order to make it even more attractive. When registering for the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. If you later no longer wish to receive our newsletter, you can unsubscribe at any time.

Payments and Payment Security

When placing an order or querying your personal customer account data, a program on the security server SSL encodes the information entered before forwarding it using 128-bit encryption. This corresponds to the standard used by banks for their online transactions and offers the highest level of security on the Internet to date.
Worldline Schweiz AG handles your payments (except for payment by bank transfer). We only receive transaction data from Worldline, such as the amount of the transaction, the invoice reference number and a payment confirmation. We do not learn the actual and sensitive card data (e.g. credit card number or PostCard number).
Further information on how Worldline Schweiz AG handles your payment data can be found here:

https://www.six-payment-services.com/de/services/legal/privacy-statement.html?

Data Security

We record and store all data that you enter on our website to ensure that your order runs smoothly. The personal data required for order processing is only stored to the extent required and transmitted in encrypted form over the Internet. For security reasons and to protect the transmission of confidential content, such as inquiries that you send to us as the site operator, this website uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request


This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to subsequently check this data if we become aware of specific indications of illegal use.

Cookies

This site uses cookies. These are small text files that make it possible to store specific user-related information on the user's device while the user is using the website. In particular, cookies make it possible to determine the frequency of use and the number of users of the pages, to analyze behavioral patterns of page use, but also to make our offer more customer-friendly. Cookies remain stored beyond the end of a browser session and can be called up again when you visit the site again. If you do not want this, you should set your Internet browser so that it refuses to accept cookies.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage.
Google has committed to ensuring adequate data protection in accordance with the US-European and US-Swiss Privacy Shield.
For more information, see Google's privacy policy.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google Ads

This website uses the online advertising program "Google AdWords" and conversion tracking as part of Google Ads. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was forwarded to this page. Each Google Ads customer receives a different cookie. This means that cookies cannot be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for ads customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. Users who do not wish to participate in the tracking can easily deactivate the Google conversion tracking cookie via their internet browser under user settings. These users are not included in the conversion tracking statistics.

Facebook (Like-Button)

This website uses features from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When you visit our pages with Facebook plug-ins, a connection is established between your browser and the Facebook servers. Data is already being transferred to Facebook. If you have a Facebook account, this data can be linked to it. If you do not want this data to be assigned to your Facebook account, please log out of Facebook before visiting our site. Interactions, in particular using a comment function or clicking a "Like" or "Share" button, are also passed on to Facebook. You can find out more at https://de-de.facebook.com/about/privacy.

Instagram

Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages to your Instagram profile. This allows Instagram to associate your visit to our site with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or how it is used by Instagram. For more information, please see Instagram's privacy policy: http://instagram.com/about/legal/privacy/

Pinterest

On this website we use social plugins from the Pinterest social network operated by Pinterest Inc., 808 Brannan Street San Francisco, CA 94103-490, USA ('Pinterest'). If you call up a page that contains such a plugin, your browser establishes a direct connection to the Pinterest servers. The plugin transmits log data to the Pinterest server in the USA. This log data may include your IP address, the address of the websites visited that also contain Pinterest functions, the type and settings of the browser, the date and time of the request, how you use Pinterest and cookies.
Further information on the purpose, scope and further processing and use of the data by Pinterest as well as your rights in this regard and options for protecting your privacy can be found in Pinterest's data protection information: https://about.pinterest.com/de/privacy-policy

Data Subject Rights

You have the following rights in relation to personal data concerning you:
- the right to receive information about what personal data we store about you and how we process it;
- the right to obtain a copy of your personal data in a commonly used format;
- the right to rectification of your personal data;
- the right to erasure of your personal data;
- the right to object to the processing of your personal data.


Please note that exceptions apply to these rights. To the extent permitted by law, we may refuse your request to exercise these rights.
You can revoke your consent to the processing of personal data at any time. Please note that the revocation only applies to the future. Editing that took place before the revocation is not affected.
You can contact us at any time with questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data or revocation of consent, e.g. by e-mail to kundenservice@leilani-lingerie.ch.

Disclaimer of Liabilty

The author assumes no liability whatsoever with regard to the correctness, accuracy, topicality, reliability and completeness of the information.
Liability claims against the author for material or immaterial damage resulting from access to, use or non-use of the published information, misuse of the connection or technical faults are excluded.
All offers are non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to discontinue publication temporarily or permanently.

Disclaimer for Links

References and links to third-party websites are outside our area of responsibility. It rejected any responsibility for such websites. Access to and use of such websites is at the user's own risk.

Copy Rights

The copyright and all other rights to content, images, photos or other files on this website belong exclusively to Leilani Lingerie by Mirjam Christen or the specially named rights holders. The written consent of the copyright holder must be obtained in advance for the reproduction of any element.

Changes

We can adapt this data protection declaration at any time without prior notice. The current version published on our website applies. Insofar as the data protection declaration is part of an agreement with you, we will inform you of the change in the event of an update by e-mail or in another suitable manner.